Shipping policy

Shipping Policy
We strive to ensure that your orders are delivered promptly and safely.

• Processing Time: Orders are typically processed within 1-2 business days.
• Shipping Time: Delivery takes approximately 7-12 business days for free shipping.
• Shipping Cost: Shipping costs are calculated at checkout based on your location.
• Please note that delays may occur due to customs or other unforeseen circumstances.

Order Changes & Cancellations
Orders can be changed or canceled within 12 hours of placement. Please contact us at support@surpora.com as soon as possible.

Customer Support
For any questions or concerns, please reach out to us at support@surpora.com. We’re here to help!

Taxes & Duties
Please note that taxes, duties, or additional fees may apply depending on your country’s regulations. These charges are the responsibility of the buyer.